Privacy Policy

Hearthstone & Harbor Services, LLC
Effective Date: 11/10/2025

Hearthstone and Harbor Services, LLC (“Hearthstone & Harbor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have.

By visiting our website, purchasing a product, signing up for emails, or interacting with our services in any way, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us Directly

Name
Email address
Billing address or shipping address (if you purchase a book or product)
Payment information (processed securely through third-party vendors; we never see or store your full credit card details)
Messages, comments, or emails you send us
Any content you submit on forms, sign-ups, or contact pages

B. Information Collected Automatically

When you visit our website, our system may automatically gather:

IP address
Browser type
Device type
Pages visited
Time spent on pages
General location data (city/state level only)
Cookies that remember your preferences

This helps us keep the website running smoothly and improve user experience.

C. Information from Third-Party Services

If you purchase our book or sign up through partnered platforms (BooksBy, Amazon KDP, Stripe, Wix, Mailchimp, or others), those platforms may share necessary information with us such as:

Order details
Email address
Shipping information

We do not receive or store your full payment information from these vendors.

2. How We Use Your Information

We use your information only for legitimate business reasons, such as:

Processing and fulfilling book or product orders
Sending email updates, newsletters, blessings, stories, or announcements
Responding to your messages or customer service requests
Improving our website, user experience, and content
Maintaining security and preventing fraud
Complying with legal obligations
Managing subscriptions, membership access, or course registrations

We never sell, rent, or trade your personal information to outside companies. Ever.

3. How We Share Information

We only share information with trusted service providers who help us run our business. These may include:

Website hosting (Wix or similar)
Payment processors (Stripe, PayPal, BooksBy, Amazon)
Email services (Mailchimp or equivalent)
Shipping services (USPS or other carriers)

These partners only receive the minimum information required to perform their functions and are obligated to protect it.

We may also share information when required by law, court order, or to protect our rights and the safety of others.

4. Cookies and Tracking Technologies

Our website may use cookies to:

Remember your preferences
Keep the site functioning properly
Understand how visitors use our website
Improve performance and layout

You can disable cookies in your browser settings, though some features of the site may not work as intended.

5. Your Choices and Rights

You may:

Unsubscribe from email lists at any time by clicking the link provided in every email.
Request access to the personal information we hold about you.
Request corrections to your information if it is inaccurate.
Request deletion of your information, except where retention is legally required.

To make any request, contact us at:

hello@hearthstoneandharbor.com

6. How We Protect Your Information

We take reasonable and appropriate security measures to protect your information, including:

Secure website hosting
Encrypted payment processing through trusted third parties
Limited internal access to sensitive information
Regular monitoring for potential security issues

While no system can guarantee complete security, we are committed to safeguarding your data to the best of our ability.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we learn that such information has been collected, we will delete it promptly.

8. Links to Other Websites

We may link to partner sites, bookseller pages, or external resources.
We are not responsible for the privacy practices of those websites.
Please review their policies as needed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, the “Effective Date” at the top will be updated.
Continued use of our website after changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, or if you want to make a request regarding your data, contact us at:

Hearthstone & Harbor Services, LLC
Columbus, Ohio
hello@hearthstoneandharbor.com

Terms of Service

Hearthstone and Harbor Services, LLC
Effective Date: 11/10/2025

Welcome to the Hearthstone and Harbor Services, LLC website (“Hearthstone & Harbor,” “we,” “our,” or “us”). By accessing or using this website, purchasing any products, downloading any resources, or interacting with our services in any way, you agree to the following Terms of Service.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not harm, disable, or impair Hearthstone & Harbor or any other users.

You may not:

Use the website to commit fraud, harassment, or illegal activity
Attempt to gain unauthorized access to our systems
Copy or scrape content for commercial use without permission
Interfere with the operation of the website or related systems

We reserve the right to refuse service to anyone who violates these Terms or engages in harmful behavior.

2. Products and Services

Hearthstone & Harbor provides books, digital resources, courses, coaching content, creative materials, and related offerings. We strive to provide accurate and inspiring information; however:

Content is for educational, reflective, and personal growth purposes
Nothing on our website should be considered medical, legal, or clinical advice
You are responsible for how you apply any information we provide

We reserve the right to change, update, or discontinue any product or service at any time.

3. Payments and Refunds

When you purchase through our website or partner platforms (BooksBy, Amazon, Stripe, PayPal, or others), you agree to provide accurate and lawful payment information.

Refund Policy

Physical book purchases follow the policies of the seller (BooksBy, Amazon, etc.)
Digital products, downloads, and courses are non-refundable, unless otherwise stated
If you believe there is an error or issue with your order, contact us at hello@hearthstoneandharbor.com and we will review your request case-by-case

We reserve the right to refuse or refund payments at our discretion.

4. Intellectual Property

All content on this website, including:

Text
Artwork
Illustrations
Photos
Videos
Logos
Branding elements
Digital resources
Course materials
Website design

is the exclusive property of Hearthstone and Harbor Services, LLC, unless otherwise credited.

You may not reproduce, distribute, modify, or publicly display any content without our prior written permission.

Personal use is allowed. Commercial use is not allowed.

5. User Accounts (If Applicable)

If the website offers accounts, memberships, or course logins:

You must provide truthful information
You are responsible for keeping your password secure
You are responsible for all activity under your account
You must notify us if you suspect unauthorized access

We may suspend or delete accounts that violate our policies or misuse the content.

6. Third-Party Services

Our website may link to or integrate with third-party services, such as:

BooksBy
Amazon
Stripe or PayPal
Email marketing providers
Course platforms

These services have their own Terms of Service and Privacy Policies.
Hearthstone & Harbor is not responsible for their actions, content, or data handling.

You are encouraged to review their policies.

7. Limitation of Liability

To the fullest extent allowed by law:

Hearthstone & Harbor is not liable for any direct, indirect, incidental, or consequential damages that arise from the use of our website or services.
We provide content “as is” without warranties, express or implied.
You use our website at your own risk.

We are not responsible for:

Interruptions to the website
Data loss
Mistakes or inaccuracies in content
Third-party errors
Any decisions you make based on our content

Some states do not allow all limitations, so parts of this section may not apply to you.

8. Indemnification

You agree to indemnify and hold harmless Hearthstone and Harbor Services, LLC and its owners, employees, partners, and affiliates from any claims, losses, damages, costs, or legal fees arising from:

Misuse of our website
Violation of these Terms
Violation of any law or third-party rights

This protects our small business from legal harm caused by improper use of our services.

9. Termination

We may suspend or terminate your access to our website or services at any time for:

Violating these Terms
Engaging in harmful or fraudulent activity
Misusing our intellectual property
Interfering with the website or community

Upon termination, your rights to use our content immediately end.

10. Governing Law

These Terms are governed by the laws of the state of Ohio, without regard to its conflict-of-law principles.

Any disputes shall be resolved through mediation or arbitration when possible before escalating to court.

11. Changes to These Terms

We may update these Terms from time to time.
The updated version will be posted with a new effective date.
Continued use of our website means you accept the updated Terms.

12. Contact Information

If you have questions about these Terms, please contact us at: